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We offer the eTutor English, eTutor German, eTutor Spanish, eTutor French, Business English, Travel English and eTutor matura courses in the form of access for a particular period of time. Once this period expires, you lose access to the course as it will not renew automatically.
If you wish to extend your access, it is necessary that you make another payment. You can do it either during the current access to the course or after its expiration. As for the former, we add another year to your current access. Thanks to this, you will maintain language learning continuity without losing any day of it.
We offer the eTutor Italian course in the form of a subscription which renews automatically at the end of a specified period until the user decides to cancel it. If you cancel the subscription, you can continue your learning until the end of the settlement period. When it comes to an end, you will be able to renew your subscription.
The credit card is the only payment method available for this kind of payment model. The fee is paid in advance through PayU.
Payments for courses are supported by the automated system. The time you need to wait for the access activation depends on your payment method:
If you wish to access a course faster, send us the confirmation of your payment to the e-mail address given on the Contact page.
Transactions made through quick transfers and credit cards are supported by popular and reliable companies – PayU S.A. and PayPal. They offer a lot of secure payment methods while maintaining a very high security level. Your credit card data are never disclosed to eTutor – we only receive a message whether the payment has been completed successfully.
During the whole purchasing process, we use the secure HTTPS connection. The SSL coding protects your data from being intercepted by a third party.
With eTutor, you can study in a browser or a mobile app (Android and iOS devices). Also, there are no limitations as far as the place and time of learning are concerned.
The price includes access to all proficiency levels of a particular course, and during the purchased access/subscription period, you can do as many lessons available within the course as you want. You can return to completed lessons multiple times in order to master the material they cover.
Each user can withdraw from the agreement within the period of 14 days starting from the date the agreement was completed. If you want to cancel your learning, e-mail us at the address given on the Contact page.
Please include all the necessary information: first and last name, login, date of the agreement, and information on why the course has not fulfilled your expectations – this will be a very valuable piece of information for us that will help us improve the platform.
You will receive the refund if you meet the submission deadline indicated above.
To receive a VAT invoice, please send to our Customer Service a set of all the data necessary to issue the invoice (purchase and customer data, tax identification number, address to which the invoice should be sent) within 3 calendar days at the latest starting from the date the agreement was concluded. The user will also be able to download the invoice on the Purchased courses page.
The eTutor course prices include the VAT rate appropriate for the country from which the course has been purchased. For Polish customers, the rate is 23%.
If you see the message that the payment failed:
If this still does not work:
To redeem an eTutor voucher purchased on another site, please go to Redeeming promotional codes.
Users living abroad can pay for our courses through PayPal or with credit card.
The gross price is the same for all users – we do not add extra fees for international transfers.
If the payment is made using a currency different from PLN, it will be automatically converted into PLN based on the exchange rate of the current period.
SWIFT code: BREXPLPWXXX
IBAN account number: PL81114011400000498342001005
