eTutor Basic and eTutor Premium are offered as a subscription that automatically renews for the next billing period until you decide to cancel it. If you cancel your subscription, you can continue using the course until the end of the paid period. During this time, it is not possible to purchase a new subscription for the same course — you can only do so after the current period ends.
The available payment methods for subscription courses are debit/credit card and recurring BLIK. We require authorization for the first payment; next payments are automatically charged via PayU every billing period.
We offer Business English, Travel English and eTutor matura courses in the form of access for a particular period of time. Once this period expires, you lose access to the course as it will not renew automatically.
If you wish to extend your access, it is necessary that you make another payment. You can do it either during the current access to the course or after its expiration. As for the former, we add another year to your current access. Thanks to this, you will maintain language learning continuity without losing any day of it.
The courses mentioned above can be paid for via instant online payments (e.g., BLIK) or a payment card.
Currently, each individual eTutor course is part of the eTutor Basic package. By choosing eTutor Basic, you get full access to all of eTutor's flagship courses: English, German, Spanish, Italian, and French — all within a single subscription.
If, in addition to the courses themselves, you want to learn a language with the support of our smart AI assistants, choose the eTutor Premium package.
Payments for courses are processed by an automated system. The waiting time for activating your access depends on the selected payment method:
If you want to speed up access to your courses, please send us your proof of payment to the email address provided on the Contact page.
Transactions made via quick transfers and credit cards are processed by a popular and reliable company – PayU S.A that maintains a very high security level. Your credit card data is never disclosed to eTutor – we only receive a message whether the payment has been completed successfully.
During the whole purchasing process, we use the secure HTTPS connection. The SSL coding protects your data from being intercepted by a third party.
Each user can withdraw from the agreement within the period of 14 days starting from the date the agreement was completed. If you want to resign from your studies, you can:
You will receive a refund provided that the 14-day deadline is met.
To receive a VAT invoice, please check the "I want to receive an invoice" option during purchase and fill out the details in the form.
If this step is skipped, please send a complete set of data (order details, buyer's information, NIP number (tax ID, if applicable) no later than 3 calendar days from the date of purchase.
The message should be sent to: 
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The invoice will be issued and sent electronically within 7 days. You will also be able to download it in the Your courses tab.
The courses offered on our website are exempt from VAT.
If you see the message that the payment failed:
If this still does not work:
To redeem an eTutor voucher purchased on another site, please go to Redeeming promotional codes.
Users living abroad can pay for our courses via instant online payments (e.g., BLIK) or a payment card.
The gross price is the same for all users – we do not add extra fees for international transfers.
If the payment is made using a currency different from PLN, it will be automatically converted into PLN based on the exchange rate of the current period.
SWIFT code: BREXPLPWXXX
IBAN account number: PL81114011400000498342001005
